Returns

What is your return policy?

Consumer return policy:
We want you to be completely satisfied with everything you purchase from us. If you are not, you may return the item to us for a full refund within 60 days provided you purchased the item directly from us, we receive it in new and resalable condition, and the item was not purchased from a promotion or sale as an un-returnable item.

If you are unsatisfied with an Interweave publication that you purchased from a local shop or bookstore, you must contact the shop or bookstore regarding their return policy.

Digital products are not eligible for returns.

**Retail shops please contact us for return policy.

How do I return an item?
Before returning an item, please contact our Customer Service department by e-mail at CustomerService@interweave.com or by calling 1-866-949-1646 from Monday through Friday, 8:00 a.m. to 5:00 p.m. (MST) and inform us of the situation.

When returning an item, pack it securely in a sturdy box along with a copy of the packing slip (or invoice). You may be able to reuse the box we shipped the item to you in provided the box is in good condition.

Send returns to:
Interweave Press Warehouse
1052 Boise Ave
Loveland CO 80537

You will receive a full refund only if we receive the item in new and resalable condition.