Returns
What is your return policy?
Consumer return policy:
At Interweave, delighting customers with the highest quality products and services is our number one priority. If for any reason, you are not satisfied with your purchase of any product from the Interweave Store, we will gladly issue you a refund for the purchase price of that product within 30-days of purchase, no questions asked.
To request a refund, simply use this link http://www.interweave.com/Contact-Us/Customer-Service/ to complete our customer service form, and include your InvoiceID and the product title you'd like refunded and we will reverse the charge on your account.
**Retail shops please contact us for return policy.
How do I return an item?
Before returning an item, please complete our Customer Service form or call 1-866-949-1646 from Monday through Friday, 8:00 a.m. to 5:00 p.m. (MST) and inform us of the situation.
When returning an item, pack it securely in a sturdy box along with a copy of the packing slip (or invoice). You may be able to reuse the box we shipped the item to you in provided the box is in good condition.
Send returns to:
Interweave Warehouse
1052 Boise Ave
Loveland CO 80537
You will receive a full refund only if we receive the item in new and resalable condition.